Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Pindol demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

How update to the new version of Pindol Theme?
  • Remember to always make backup of your files and database. 

    At first you need to download the new package from Themeforest. You can do it in your Themeforest user panel > Downloads. There is always the latest version.

    1. If you didn`t made any changes in theme files, you should to overwrite the old files on your FTP by the new one which you can find in unzipped download package.

    You can do it by using Total Commander or FileZilla. Or you can do it in your WordPress admin panel. To do it please go to Appearance > Themes, activate another theme, delete the Pindol theme, then upload the new version in the same way as you installed a new theme.

    2. If you changed theme files and you don`t want to lose them, the best way will be to use one of free available tools for compare files, ex. Beyond Compare
  • 8 Comments sorted by
  • Thanks for your help. I appreciate the support.
  • I am trying to update from 1.01 to the newest version. I have tried using Beyond Compare and several other options. Each time I update it breaks my site. Please advise how I can update to the newest version without my site breaking.
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  • Due to a package deal, I received through a reliable source, I bought an illegal copy of pindol in a bulk buy of wordpress themes, so I developed a site using an illegal copy, now I bought another copy from themeforest but I am afraid that if I delete the old version I will lose layout and content. Is this a worry as I can not upload the new version while the old one is active.
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  • What exactly do you mean by 'changes in the theme file'? i'm relatively new to wordpress and this theme, the website i'm trying to update is already established using this theme. I wanted to update the website after upgrading to the newer version of the theme.

    There are a few codes for font color, size, background color etc., if i update without using beyond compare, will i loose anything, specially the sliders?
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