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BeTheme Options do not show

Hi, 
I just installed Betheme. Everything is fine except for the theme options: I am led to a blank page after clicking on Betheme all option are not available and i have no possibility to change any thanks.
I already disabled all plugin but unfortunately the problem is the same even with all plugin disable. 
I put a php file with phpinfo() but the function dont return any result i think due the security option of the server.
waiting your instructions and help.

best regards


Thanks in advance!

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