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I Can't Update my Theme

Hi there,

I need some help with the theme update.
I installed the theme on a demo site and migrated the the site to a new address.
I can no longer update the theme because I need to delicensed the old one which I have already deleted.
how can you help me with this one.



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  • Hi there,

    I understand very well what the article means, the problem is the demo site that I used to build the website is already been deleted and I already put the license on it which is carried by the live site now upon migration. I can no longer deregister the license there because the site is already deleted and I want to update the live site that I am using now but I can't do it because it is not allowing me due to the license being registered to the old demo site.
    How can you help me on this? Or I will not update my themes anymore.
    Give me your thoughts.

  • I have exactly the same problem now... 
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  • I cannot deregister the account because the previous website which is registered is already been deleted because it is only a demo/staging site. 
    once I migrated the site I already deleted the demo/staging.
    how can I deregister it through api if I cannot access the site already. is there another way?
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  • Thanks,

    I got it now.
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