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Appearance > BeTheme Options appears differently on two websites

I have BeTheme child installed and active on 2 websites, but they appear differently when I go to Appearance > BeTheme Options, specifically the Menu and Submenu customization options. 

Comments

  • After further investigation, I see that I have 2 separate theme versions. The older version is the one I most recently installed. I think I misunderstood that for each website, I need to re-purchase the theme? I assumed that since it let me install the theme on both sites, that it was not necessary to re-purchase. 

    Can you please confirm that I need to purchase another, separate theme, for a second website?
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  • Hi Pablo,

    Version 15.3 on the one I just installed, and version 17.7 on the one that has been installed for several months now. Screeenshot: https://drive.google.com/file/d/11RG5mibNpzQUU4qrEVQuisw0ZiVx5mid/view?usp=sharing

    I have never updated the one that is on version 17.7, but I have also only worked here a few months, and had never used this theme before my current job. 

    Thank you for the help!
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  • That worked! I re-downloaded the files, rather than installing the files that were previously downloaded. Thank you for the help!
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