Can't update Bethemes - The package could not be installed. The package contains no file.

tweakmarketinguk

Hi,

I can't update bethemes to the latest version as it stops during the process says that "The package could not be installed. The package contains no file". This is happening on two sites with the bethemes. How can this be resolved?

Thanks

Pablo

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

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tweakmarketinguk

Hi 

We are a marketing agency and another of the site we manage is having the same problem as before:

http://douglasohi.com

Whenever we try to update bethemes, an error notification shows up. How can this be resolved?

The license key is not being use on more than one domain.

See attached screenshot below also:

Thanks
Emmanuel

Pablo

Please use the license manager to handle your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered
on a single domain, then please disable all of the plugins and
deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key
is still claimed - deregister it, if it’s not, register it again on your
domain (through the BeTheme > Dashboard) and try to update your
theme/plugins couple of times (usually it pass after 2-3 attempts) -
remember, all of the plugins have to be disabled.

thanks

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