Can't update to last version
Hi,
I can't update the theme to 21.5.5
Download the update from https://api.muffingroup.com/theme/download.php?code=06660d8d-3619-4d5f-b92..…
Unpacking the update ...
Installing the latest version…
The theme update failed.
An error occurred while updating Betheme: The archive could not be installed. This package contains no files.
Unpacking the update ...
Installing the latest version…
The theme update failed.
An error occurred while updating Betheme: The archive could not be installed. This package contains no files.
The licence is on, not revok - Idem by envato market plugin
Thanks
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
thanks