please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Everything seems to be fine, we would only recommend to increase the PHP version. Please update the theme and the plugin. If the problem persists, we would recommend to uninstall and install the VC plugin again. But the text appears on the page? It just is not visible in the builder? Also try to disable all plugins, maybe some plugin is interfering.
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Thanks!
http://www.visitnaples.eu/phpinfo.php
Please update the theme and the plugin. If the problem persists, we would recommend to uninstall and install the VC plugin again. But the text appears on the page? It just is not visible in the builder?
Also try to disable all plugins, maybe some plugin is interfering.