Product images and thumbnails

sougias · May 2017

Hello ,

I have recently been trying to change my single product image and thumbnails and make it quite small like in the link i am sending you ( http://relaydemoeshop.onesite.gr/product/inventor-life-l3vi-24-ion ). I have tried using css to change the image container size , i have tried using the woocommerce hooks and i have also tried changing the image dimensions through woocommerce settings and then regenerating the thumbnails but none of them worked.
I am looking forward to your help.

Regards.

Bryan · May 2017

Hi,
To change the size of the images on portfolio/blog/shop please navigate to theme options>blog,portfolio&shop>featured image
There set the desired image size. Remember to read the notice at the bottom of the page regarding thumbnail regeneration.
thanks

sougias · May 2017

Hi ,

i don't think there is an option for single product images or thumbnails in that section

.

sougias · May 2017

The images used in my site are too big and blurry even with the default settings while using high resolution images. Is this somehow related to the catalog mode being turned on in betheme options?

sougias · May 2017

This is a link to my site's product page http://viomes.onesite.gr/προϊόν/test-product . I am really looking forward to your answer.

Bryan · May 2017

I was on your page with the product and I do not see anything wrong there, the images look fine. If you want the thumbnail to be bigger, please follow my previous instructions.
Catologue mode only removes add to cart buttons.

sougias · May 2017

Did you click the link i send you in my last comment? that is the site i am working on.
The link on my first comment was an example of how i want my product page to be like.

Bryan · May 2017

Hi,
This is caused by wrong theme updates. Please delete the theme completly and install the newest version, after that install the required plugins. Do not install any additional plugins at this moment.
Tell us how it went.
thanks

sougias · June 2017

Hello again,

I did what you described twice since you answered my question , but nothing has changed . Is there anything else i could try?

Bryan · June 2017

Please add more photos, you only have one. The new version of woocommerce 3.0 will look diffrent than the example you have sent me, there has been an update.
To make sure please delete browser cache.

sougias · June 2017

http://viomes2.onesite.gr/προϊόν/innova

As you can see there are photos underneath the product image, and the problem remains after updating woocommerce. Furthermore, i have deleted the browser cache. Thanks

Bryan · June 2017

The console shows erros from some JS file. It is a third party plugin called wp-designer-button
Here is a screen: http://prntscr.com/fhd3se
This issue is caused by some plugins messing up the JS files.

Please disable all plugins except woocommerce and let us know, we will check.

sougias · June 2017

Hello , thank you for your fast response and support.

I deactivated all of my plugin except woocommerce and deleted my cache just in case , but still nothing changed. I will leave all other plugins deactivated so that you can check it as well.

Bryan · June 2017

please be so kind and send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.

Product images and thumbnails

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