My changes will not saved
Hello,
I get Betheme yesterday and I'm a beginner in Wordpress. I choosed the Theme "Architect 2" It seems like it loose part of fragments if I change
fragment of the Theme. Now my mainproblem is, that the save changes I do, dont save. For Example, if I put my logo inside, after saving if I go to the Categorie again, my logo is gone. So it doesn't save my changes.
What can I do in this issue, do you have a good solution without deleting all of the work.
bye
I get Betheme yesterday and I'm a beginner in Wordpress. I choosed the Theme "Architect 2" It seems like it loose part of fragments if I change
fragment of the Theme. Now my mainproblem is, that the save changes I do, dont save. For Example, if I put my logo inside, after saving if I go to the Categorie again, my logo is gone. So it doesn't save my changes.
What can I do in this issue, do you have a good solution without deleting all of the work.
bye
Comments
please be so kind and send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.
Thanks
please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Thanks!