PCLZIP_ERR_BAD_FORMAT (-10) problem to install Visual Composer plugin

Comments

• Albert

  January 2016

  Hi, there could be several causes for this. First try to download new zip from Envato one more time. Another thing to check is the server space.
  
  Also please try following: unzip file on your computer. And login your hosting via FTP client then upload the extracted file to http://yoursite.com/wp-content/plugins, then go to wp-admin (Dashboard > Plugins > Installed Plugins section). Then find your plugin that you uploaded now and activate it.
  

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• thomas16crown

  June 2017

  I already downloaded a fresh copy, installed the plugins by uploading them directly onto the server (enough space for sure), and they still need to be updated. I press update and get the same error. 

  
  

  I am able to install other plugins. It may be with the way you package the bonus plugins on your website, since it's failing when unpacking after downloading. The url for the download is you guys, so I presume the zip is corrupted or something - Here is the specific error:
  
  PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
  

  
  

  
  
• Albert

  June 2017

  @thomas16crown please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
  

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