Custom | ID - this isn't working?

hi,

unfortunately my new site isn't live yet, so i can't post a link to it.
i have enabled one-page on my be theme site. i have various headings within my home page that i'd like to link.
i'm using wordpress' top menu.

on the wordpress site, i am using the following to create a new custom menu:

on the be theme site, under 'section' settings, i am scrolling down to custom | ID, and entering the same:

i've tried various things:
i typed #intro on both sections, or /#intro or with/without the https in front.... 

but when i click on the link, nothing happens - ie, just stays at the top of the screen.

can you advise?

this is the menu:
<li id="menu-item-124" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item"><a href="http://mdi.srcentre.com.au/#intro"><span>Intro</span></a></li>

and this is the anchor:
<div class="section mcb-section dark " id="#Intro" style="padding-top:80px; padding-bottom:40px; background-color:#282828; background-image:url(https://mdi.srcentre.com.au/wp-content/uploads/2014/12/home_hosting_section_3-2.jpg); background-repeat:no-repeat; background-position:center top; background-attachment:; background-size:; -webkit-background-size:" ><div class="section_wrapper mcb-section-inner"><div class="wrap mcb-wrap one valign-top clearfix" style="" ><div class="mcb-wrap-inner"><div class="column mcb-column one column_fancy_heading "><div class="fancy_heading fancy_heading_icon"><h2 class="title">Intro to the <span class="themecolor">MDI</span></h2></div>

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