Lost Revolution Slider in any mobile view

Comments

• Bryan

  June 2017

  But the slider is avalible on mobile: http://prntscr.com/fk0uzw
  What OS and browser are you using?
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sycshk

  June 2017

  Hi Support. I tried several mobile as well desktop chrome to emulate Nexus, iPhone in developer mode and they all lose the revolution slider.

  I tried on physical Samsung S7 Edge, Samsung S2 Table and iPad Mini default browser as well. All having same results.
• sycshk

  June 2017

  Hi Muffin Support, can you physically use a mobile to try? Use Samsung Browser maybe?
• sycshk

  June 2017

  Another way to try, samsung developer testing environment http://developer.samsung.com/remotetestlab/rtlDeviceList.action#

  
  

  And the result is the same.

  A screencast from me. https://www.screencast.com/t/wBkRHVzlf
• Bryan

  June 2017

  Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine.
  
  P.S. Anticipating your question, yes, those errors are not associated with theme and were made by you or one of your extra plugins.
  
  

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• sycshk

  June 2017

  Yes, I fixed it but seems it still give the same problem.
• Bryan

  June 2017

  Yes, you are right. There is a problem on mobile but there are also JS errors in the console regarding the RS scripts. See here: http://prntscr.com/flzp30
  What can we suggest is to remove the revolution slider and make sure it was deleted from the FTP, then install it again. Also update the theme to the newest version.
  Are you using any cache? This could be also cause by the JS mimification.
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sycshk

  June 2017

  So that you know, I've purchased the license for revolution slider. After updating to the latest version of revolution slider, this problem is fixed.

  It is not caused by JS mimification nor the cache involved. After update of Revolution Slider, without clearing cache or doing anything extra, it is fixed right away.