Auto Update doesn't work

envatoGS · July 2017

Hey Team

I got a problem, I saw in a new update there is now an auto updater for theme and plugins. I register BeTheme under "BeTheme -> Dashboard with my Item Purchased key. But I can't update the plugins or theme, the update from 20.3 to 20.4 doesn't work. As an German I got an error like the package doesn't have any files? Here is it in German:"Beim Aktualisieren von Betheme ist ein Fehler aufgetreten: Das Paket konnte nicht installiert werden. Das Paket enthält keine Dateien." Any Ideas?

Bryan · July 2017

Hi,

Please deregister the key from the old domain and the new domain and then register the key again on your new domain.

thanks

envatoGS · July 2017

There is no old domain, just the domain where I use BeTheme. But I deregister and register it again, doesn't work.

Bryan · July 2017

please be so kind and send us WordPress dashboard and FTP access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.

FreeBatman · August 2018

Hey, i do have the same problem.

Can I send you the WP Login and FTP Data?

cheers

Eric

FreeBatman · August 2018

Even though I found this special site

http://api.muffingroup.com/licenses/

It unfortunately still does not work.

FreeBatman · August 2018

Sorry .. now it worked!

Everything fine.

Auto Update doesn't work

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