I can not install Revolution slider

mitagroup2017 · July 2017

We tried to install revolution slider, but it shows the error: "PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"

We we would try to install via FTP but we cannot find plugin .zip file. some help pls

Bryan · July 2017

Hi,
Please go to your dashboard and check if you have ZIP archive enabled.
Send a screenshot.
See screen: http://prntscr.com/g005bl
thanks

mitagroup2017 · July 2017

zip archive is enabled: https://prnt.sc/g05sva

Bryan · July 2017

The most likely causes of that error are:

1) The .zip file is large and you're hitting memory limits while trying to unzip it, or
2) You don't have enough server space left on your web hosting account to unzip and install the plugin.

The second option is the most likely. Log in to your hosting account and check how much unused space you have. If you are at or near your maximum, you'll either need to delete some files (perhaps you have unused themes or plugins, or old backups or log files that ar no longer needed), or upgrade to an account with a larger amount of storage.
thanks

mitagroup2017 · July 2017

we have checked, there is more than enough space on our server

where can I find plugin .zip file?

Bryan · July 2017

You need to contact your hosting provider since this is not a normal wordpress plugin but a hosting setting. We cannot help with this.

mitagroup2017 · July 2017

How much space on the server does these plugins (settings) exactly need?

Bryan · July 2017

It all depends on how many plugin you have, there is no fixed value I can give you.
You need to contanct your hosting provider and ask him to give you this information.

I can not install Revolution slider

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