All images disappeared from the site

godowan · September 2017

All images disappeared from the site. They are still in the media browser but not in the website. Also, inside the muffin builder, I can see the link in the image url selector. But they do not show up. I had to re-select every image from the media browser to get them back on the site. Why did this happened? How can I prevent this from happening in the future. It was a lot of work! Thank you.

http://www.socialinks.com.mx

godowan · September 2017

Maybe, by the time you see this, you will notice that I already re-linked the pictures. This is how it looked when I went into the muffin builder and site. The link is there but you can't see the image. Please help! Thank you!

Bryan · September 2017

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice! If you are chatting with support via email please do not post here.

Thanks

All images disappeared from the site

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