Bug report - Helper item
How to reproduce the bug:
1- Add any text in Helper item.
2- Save page.
3- Check text in Helper item and close it, everything is fine until now.
4- Reopen Helper item, text is partially missing.
Same happens on two different servers (localhost and online), clean install, no plugins.
Here is a short (unlisted) video so you can check it better:
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
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Thanks
var excerpt = popup.find( 'textarea.mfn-item-excerpt' ).first().val();
if( excerpt ){
// strip_tags
var tmp = document.createElement( 'DIV' );
tmp.innerHTML = excerpt;
excerpt = tmp.textContent || tmp.innerText || "";
// strip_shortcodes
excerpt = excerpt.replace(/\[.*?\]/g, '' ); // do not put space before regex
// 16 words
excerpt = excerpt.split(" ").splice( 0, 16 ).join(" ");
popup.closest( '.mfn-element' ).find( '.mfn-item-excerpt' ).first().html( excerpt );
}