Betheme

Konect999 · October 2017

Building a new site https://amberpublications.co.uk/. having problems with the home page in that the old version of page in cache will not refresh. I have remobed this section http://prntscr.com/gs9ccw in back office and replaced with test section http://prntscr.com/gs9cqg .I have tried to build a test page and it work fine http://prntscr.com/gs9d73 but if i load this to home page it again picks up the old cache.

Incidently this is a desktop issue, on mobile it appears as it should do

Bryan · October 2017

Hello,
if you have cache problems then please contact your hosting provider. We really do not have any power over this feature and will be not able to help.
thanks

Konect999 · October 2017

I did contact them, they purged the cache on the server and it still didnt work. Why would it work on mobile if it was a cache issue

Konect999 · October 2017

so test 2 is set to home page http://prntscr.com/gsc1ok it should load content on http://prntscr.com/gsc28x https://amberpublications.co.uk/test2/ but it does not it defaults to old design. All other interior pages work fine and correct design works on mobile .

Konect999 · October 2017

really could do with some help, i am beginning to think this theme has bugs. I have built loads of bethemesites and never had this issue

Bryan · October 2017

Sorry but as we said earlier, this cache problem is not a theme issue, this is not related to the theme at all. If your hosting provider cannot help you then neither can we.

Betheme

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