Media Library is no longer showing newly uploaded images

green_churches · October 2017

Hi there,

I've updated all plugins and tried deactivating plugins as well, and it still doesn't work.

When I upload images to the media library, they upload successfully but when i click on media library the newly uploaded image (which is definitely in its folder when i check through FTP) does not show up!

What can I do?

green_churches · October 2017

for example, see screenshot 1: when i upload the image of the candle, it shows up.

But when I hit refresh for the page, the candle disappears (see screenshot 2)

Bryan · October 2017

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.

Thanks

Media Library is no longer showing newly uploaded images

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