cover image

duooptimummedical · October 2017

I have inserted HTML 5 Video on slide, when the page loads, there is a cover image that flashes before the video loads. I’d like to eliminate that image from displaying before the video loads, how should I do? thank you

Bryan · October 2017

Hi,
Sorry but we do not know how you configured your slider, please track this image and remove it.
thanks

duooptimummedical · October 2017

Hi I track this image and remove it, but the cover image is still there.

it is said 'Cover Image needs to be set for videos' when I tried to save the slide without a cover image.

Bryan · October 2017

Sorry but we do not offer slider customization, we only keep the slider working with the theme and this is caused by some settings in the plugin. Please send a link to your website and show this slider.

duooptimummedical · October 2017

thanks please have a look, there is an image before the video. http://www.ovio-jelly.co.uk/?page_id=6

Bryan · October 2017

This is the path to the image:
http://www.ovio-jelly.co.uk/wp-content/uploads/revslider/meeting1/home_meeting_slider_bg.jpg
It is the default bg image fo the slider, you have to find it in slider settings.

cover image

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