Changing the background color of a section, it won't save

Yeyeye-cz · October 2017

Hi,

I'm trying to change the background colour of the homepage section as same as another section. I've been able to change to another section but not to this one.

When I go to the page, I go to the section wrap, click the icon for modifying, then I go to the background colour selector and I select a colour. I save the changes, I update the page. I refresh my website and I can't see my changes. I go back to my WordPress board on the page I want to customize, on the section and the background colour is set to none, there is nothing there. A curious thing, when I use rgba colour, once I paste there, it changes itself in a normal HTML colour. When I load a page sometimes can see the change for less than a second and then disappears.

Bryan · October 2017

Hi,
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.

Thanks

Yeyeye-cz · October 2017

Thank you, for your answer I guess is about the limits on the server. I talk with the hosting provider and if I don't solve the problem with them I will follow your instructions, thank you.

Changing the background color of a section, it won't save

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