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I cant install Rev slider because the files are not there

samansaaadatsamansaaadat
edited October 2017 in Revolution Slider
Hi,
I installed the theme on my site but I cant install the Rev Slider. It gives me the error as Downloading install package from http://api.muffingroup.com/plugins/download.php?

Installing the plugin…

The package could not be installed. The plugin contains no files.

Plugin install failed."

I have the same issue for Layer Slider and Visual Composer!


Comments

  • TeleinTelein
    This happened to me too, I can't use... can anyone help me?
  • BryanBryan
    Hi,
    this is all because your license key is beeing used for another domain, please deregister all websites on this key and register the existing one.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • TeleinTelein
    edited October 2017
    There is some misunderstanding, folks ... We bought the new theme to create the new site using a key: a6f. We used betheme on another site (we bought the theme before), but it was before we even bought the theme again to create this new one.

    In order not to delay launching a new site, since it is not possible to download the revslide file, copy the file from another site temporarily while you release the revslide download link with this new key.

    I need you to make the file available for download so that we can update the plugin via FTP, that's all.
  • BryanBryan
    Please understand that we do not send plugins and you need to use one license key per domain. Deleting or moving the theme will not deregister the previous domain, you have to click deregister.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • TeleinTelein
    I bought the license I reported and entered into only one site. You are saying that this license is in another that I did not put and so are not releasing the plugin that is included in the purchase. What can I do now? I really want to work here. Which sites are using my license?
  • BryanBryan
    Please send a request
    thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
    Please attach your license key in the message and also the dashboard login details.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • samansaaadatsamansaaadat
    I did deregister it from the other domain and purchased a new license for that domain but still have the same issue! Why is doing that?!
  • BryanBryan
    samansaaadat
    Please send the private message as well, we will check what is going on.
    Please attach your license key in the message and also the dashboard login details.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • TeleinTelein
    I did deregister it from the other domain and purchased a new license for that domain but still have the same issue! Why is doing that?! -- also me too...
  • TeleinTelein
    do you want access to the admin panel of wordpress, right?
  • BryanBryan
    Yes, you are right;)
    Please send a request 
    thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
    Please attach your license key in the message and also the dashboard login details.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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