Keep losing pages and elements - Poss. Cache issue
Hi,
I installed the theme on a fresh WP install yesterday.
Then your servers went down and I was unable to do anything. Every change I made reverted back to the previous version. I couldn't even create pages in WP.
Now your servers are back up and this morning I was still experiencing problems. So, I deleted the whole theme folder via FTP, reinstalled in WP, and started again. Unfortunately, I began to get the same problems again. I then flushed by browser cache, and things became a bit better. I was able to create new pages, change settings elc.
Now, however, it back to where it was.
I made changes to a page; adding a sample blog slider (saving all the
time), then went to create 3 sample blog posts. The 2nd blog post was
somehow overwritten by the 3rd. Then I went back to the homepage,
refreshed the live page and my revolution slider had disappeared. So I went to
activate it in the backend again and the blog sliderI added wasn't
there.
This doesn't seem like an install problem. Is there anything up with the API? Am I doing something wrong?
Thanks for reading,
Ben
I installed the theme on a fresh WP install yesterday.
Then your servers went down and I was unable to do anything. Every change I made reverted back to the previous version. I couldn't even create pages in WP.
Now your servers are back up and this morning I was still experiencing problems. So, I deleted the whole theme folder via FTP, reinstalled in WP, and started again. Unfortunately, I began to get the same problems again. I then flushed by browser cache, and things became a bit better. I was able to create new pages, change settings elc.
Now, however, it back to where it was.
I made changes to a page; adding a sample blog slider (saving all the
time), then went to create 3 sample blog posts. The 2nd blog post was
somehow overwritten by the 3rd. Then I went back to the homepage,
refreshed the live page and my revolution slider had disappeared. So I went to
activate it in the backend again and the blog sliderI added wasn't
there.
This doesn't seem like an install problem. Is there anything up with the API? Am I doing something wrong?
Thanks for reading,
Ben
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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Thanks
Ok, thanks. I already updated my server settings to your recommendations. I also tried disabling nginx to see if that had an effect.
I'll send the link now.
Thanks