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Theme support
BeTheme Muffin Builder and Visual Composer doesn't work after wordpress update to 4.9
ylanger_ffcag
November 2017
in
Theme support
Sadly I cat update BeTheme (the update gets stuck)
Regards
Comments
ylanger_ffcag
November 2017
Now its not responding at all
Bryan
November 2017
Hello,
please update the theme to the newest version, we realsed a mini patch.
thanks
ylanger_ffcag
November 2017
Well the update of the betheme is stuck and I cant update it at all.
Bryan
November 2017
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at
http://themeforest.net/user/muffingroup#contact
so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
.
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Comments
please update the theme to the newest version, we realsed a mini patch.
thanks
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks