[share_box] suddenly disappeared

whitefunds17 · November 2017

Hi,

I'm using [share_box], but it does not appear on my page. I'm using standard config in Theme Options. It actually appeared and suddenly disappeared, without making any changes.

Tks!

Bryan · November 2017

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

whitefunds17 · November 2017

Ok,
There we go
https://snag.gy/csIFjl.jpg
https://snag.gy/PDxobT.jpg

https://snag.gy/MS1rpZ.jpg

Tks!

Bryan · November 2017

Can you please also send a link to this page?

Furthermore please disable all plugins and check if it helped.

whitefunds17 · November 2017

Ok
This is the link
https://os7.com.br/blog/frequencia-com-que-um-site-deve-ser-atualizado/
Tks!

Bryan · November 2017

One more thing, do you have social links entered in theme options>social?

whitefunds17 · November 2017

No, I don't
https://snag.gy/4zvRnX.jpg

Bryan · November 2017

Can you please try to fill them?

whitefunds17 · December 2017

Previously the [share_box] feature worked perfectly without having to fill social links in social>options. But I filled in according to his guidance, and yet no

the feature does not work.

Bryan · December 2017

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

[share_box] suddenly disappeared

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