CAN'T INSTALL PREBUILT SITE

nextrema · November 2017

Testing to see if I can post at all, because I've been getting a cloud flare popup blocking the page

nextrema · November 2017

When trying to import any pre-built site, I get the error shown in this comment:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/comments?page=532&filter=all#comment_18173024

As per your advice on themeforest's comments, I've tried re-uploading the latest version of BeTheme via FTP, but I still get the same error afterwards.

NOTE: I CAN'T POST THE ERROR HERE BECAUSE CLOUD FLARE BLOCKS IT

I need to have this website running ASAP for a client.

Bryan · November 2017

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

nextrema · November 2017

Credentials sent.

Note: today we tried installing again and got the "Be Airprot has been successfuly installed" message, but no new pages were created, and the theme options remain exactly the same as before.

Not sure what this means. Please give it a look

nextrema · December 2017

Hi. Any news about the issue?

The issue is still unresolved, did you have a chance to take a look at the website?

Bryan · December 2017

Did you check the email that we responded you about you breaking the license agreements?

nextrema · December 2017

Hi, apologies, I thought that buying the support extension was enough.

We'll buy another license as soon as possible.

Other than that, we haven't been able to solve the issue. Please, take a look at the website while we get the new license

Bryan · December 2017

You need to buy licenses for all websites you built with the BeTheme so far and only then, we will be able to help you.

CAN'T INSTALL PREBUILT SITE

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