Custom font trying to load via fonts.googleapis.com

burlingtonpress · December 2017

I've installed 2 custom fonts into my site and using them exclusively. However, Chrome Inspector is reporting that the website is trying to load https://fonts.googleapis.com/Custom-Font (replace "Custom-Font" with my actual custom font name) and getting "Failed to load resource: the server responded with a status of 400 (Bad Request)". Why would this be happening?

Bryan · December 2017

HI,
can you make some screenshots on how you installed those fonts?
thanks

burlingtonpress · December 2017

Just used the Custom font section of Theme Options.

https://ibb.co/gAZH2w

burlingtonpress · December 2017

And, for what it's worth, I originally had the font names with spaces instead of dashes (per the instructions), but that did the same thing.

Bryan · December 2017

We were hoping to see the theme options>fonts>family page.
Make sure that you do not have any subsets inserted in the field. See screen:
http://prntscr.com/hm13qk

burlingtonpress · December 2017

Here's what I have: https://prnt.sc/hmgngh

Nothing selected or entered in the Google Fonts section. (I removed the dashes from the previous screen shot.)

burlingtonpress · December 2017

And this is what shows in Chrome:
https://prnt.sc/hmgp78

For what it's worth, it shows Cachet+Bold when I use a space in the font name, or Cachet-Bold when I use a dash.

Bryan · December 2017

The font name you set in the custom font section can be anythign you like, you do not have to name it accordingly.
Is there a link to this page so we can inspect?

burlingtonpress · December 2017

I would prefer to keep the URL and password private, so I emailed the link/info using the form at: https://themeforest.net/user/muffingroup

Bryan · December 2017

Okay but we checked your code and the font is properly set everywhere. What is the problem then ?

burlingtonpress · December 2017

It's trying to load a resource that doesn't exist. That's bad web development and adds additional loading time that is unnecessary. If this can be fixed in a future update, I'd appreciate it.

Bryan · December 2017

We checked everything and it seems like some plugin is trying to load this font and cannot. Check it by disabling all plugins.

burlingtonpress · December 2017

Thanks for your help. You were right that it was related to a plugin. I never considered that possibility because I'm not loading any fonts with the plugin, but they confirmed that there is a bug when loading custom fonts externally.

If anyone is having a similar issue, the problem stemmed from the MaxButtons plugin.

I appreciate the help!

Custom font trying to load via fonts.googleapis.com

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