"BE" Favicon not changeable (Chrome)

FKrempel · December 2017

I changed the Favicon in the "customize" section, but in google chrome it still shows the "BE" favicon.

Bryan · December 2017

HI,
please make sure that the favicon you add has a .ico file extension. Also delete browser cache, it may hold the old icon.
thanks

FKrempel · December 2017

Thanks a lot. It worked with the .ico extension.

FKrempel · December 2017

Hello again,

out of nowhere the "be" favicon returned. I tried to reupload the icon file, while now i got following error

There has been an error cropping your image.

Bryan · December 2017

Is the image of the.ico file correct??
Please go to this page and check your favicon:
https://realfavicongenerator.net/favicon_checker#.WjeV1lQ-emk
thanks

FKrempel · December 2017

I got following results, but I´m not sure if this is solving the problem:

favicon.ico is available in the root of your web site
There is an icon for classic browsers
favicon.ico is present

favicon.ico is missing some icons of recommended sizes (16x16, 32x32, 48x48)favicon.ico is missing some icons of recommended sizes (48x48)favicon.ico does not contain the highest resolution icon (48x48)

Bryan · December 2017

You must go to your FTP and remove the favicon at the root, like it says in the message.
And the .ico file have wrong size, pleas reupload them.
I am just reading the message you posted, adding nothing new.

oldworldbrick · January 2018

This doesn't work because every time Betheme updates the favicon goes back, So whats a more permanent solution

Bryan · January 2018

oldworldbrick
Sorry but that makes no sense, either you have some weird cache issue or there is something worng with your thee installation.
The favicoin URL is set in theme options and is held in the database so updating the theme will not change that.

"BE" Favicon not changeable (Chrome)

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