This text block didn't work

mond_hu · December 2017

I have updated the theme and all of the plugins into the latest version, but unfortunately, the text block in page builder didn't work. http://www.daily-core.com. I can only see the html code if I choose the editing area. If not, I cannot see anything.

<p>This bath sponge pad DC-BRP003 is designed to precisely clean and gently remove dead skin cells from your body surface for a healthy looking. This bath pad is made from natural linen material.</p>

What is more, I cannot change from text to visual. No matter which one I click, there is no action.

Bryan · December 2017

Hi,
sorry but we do not quite understand. Could you send some screenshots?
thanks

mond_hu · December 2017

Hi,

https://1drv.ms/i/s!AtVUg5W1-3OugiSGWcN5ETKc3pai

can you see it?

Bryan · December 2017

Hi,
please do this:
1. Make sure betheme and wordpress are updated.
2. Disable all plugins besides VC
This could be happening because other plugins are intefering or the server limits are too low.
thanks

mond_hu · December 2017

Hi,

I disable all of the plugins except VC, but the problem is the same.

Bryan · December 2017

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

mond_hu · December 2017

Hi,

I have sent you the information you have requested. Herein is the link to login

http://www.daily-core.com/wp-admin

mond_hu · December 2017

Is there anyone who checked that for me?

Bryan · December 2017

Hi,
please respond via email, you will get an asnwer for sure.
thanks

mond_hu · December 2017

Yes I got your reply by email, but the bug didn't solved.I have sent you the username and password as you requested, but why the problem still cannot be solved?

Bryan · December 2017

Please continue the conversation thru emails. Your issue will be resolved.
thanks

mond_hu · December 2017

not solved so far. Your guys just told I should try to debug every plugins, but it is not working. I have tried to solve that in this way before.

Someone else also meet the similar problem before:

http://forum.muffingroup.com/betheme/discussion/24425/visual-composer-missing-wysiwyg-editor-in-text-block

translux · January 2018

@mond_hu

Your comment was deleted from the thread I started in the link you provided.

Clearly this is an issue that’s still not being addressed.

Bryan · January 2018

It was deleted because we do not accept double posting the same issue.
Which the user clearly did.

This text block didn't work

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