I can´t import pre-built websites

LMTM · July 2017

Hi,

I need help about this. I selected Jet demo, selected all the options and then clicked on import, but when the importation finished, nothing appear.

I buyed this theme for this option and now I can´t work.

Please I need a solution for this issue.

Thanks!

Bryan · July 2017

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice! If you are chatting with support via email please do not post here.

Thanks

LMTM · August 2017

Here is the php info file. I wait for a fast anserw.

http://calidadaltecno.com.ar/nueva/phpinfo.php

Bryan · August 2017

"... send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact"

LMTM · August 2017

Just sent to you.

supliestetica_oriental · December 2017

i have the same issue.....

Bryan · December 2017

supliestetica_oriental
Please also follow the instructions and send us the phpinfo file link.
thanks

supliestetica_oriental · December 2017

ok, i will send that link

I can´t import pre-built websites

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