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I cannot change ANY colors in Be Theme

astarrallenastarrallen
in Theme support
Hi,

My site was built in Be Theme and up until now I've been able to change the colors for the various elements of my site. But now all of the colors are showing as transparent in the options editor, and it will not let me edit the colors. Here's a screenshot: https://screencast.com/t/Qr2tnrs9K All of the colors on my whole site show up this way and I cannot edit any of them. I have tried multiple browsers and they all look like this. How can I get it back to where I can edit my colors?

Thanks,

Amy

Comments

  • BryanBryan
    Hi,

    This is a confirmed WordPress core bug:https://core.trac.wordpress.org/ticket/42574. “MediaElement upgrade causing JS errors when certain languages are in use e.g de_DE-formal”.

    The issue applies to any language file in this format: de_DE-formal.

    To resolve this, change the WordPress Core to the regular format: de_DE by changing the language in the WordPress admin area (Settings > General). For example, if currently set to “Deutsch (Sie)” instead select “Deutsch”.

    Best regards,
    Muffin Group team
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  • Ed-visionEd-vision
    Hi, I have same problem with my site, I didn't notice this until recently I needed to change some colors bud they all show transparent and css also doesn't work ...
    I tried to change languages but nothing happened... I'm using wordpress 4.9.1
    Is there amy other way to fix this?
    thank you in advance
  • BryanBryan
    Please make sure that the theme is updated to the latest version.
    thanks
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  • edman007edman007
    Hello I've also the same problem, but there is another problem there no update Button for Be theme on my Dashboard. Could you please help me......
  • BryanBryan
    edman007
    If you do not have an update button then you must be using an older version of the theme.
    Here is an instruction on how to update the theme:
    http://themes.muffingroup.com/betheme/documentation/#general
    Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme.
    We also recommend creating a backup file.
    Please remove the theme completely from your theme folder and install a fresh copy. Do not overwrite files.
    thanks
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