Homepage won't edit- seems locked for some reason?

o0timbo0o · January 2018

Hi,

When we edit our homepage and update, it reverts back to how it was before the edit.

There are quite a few changes needed so we would appreciate some help in identifying the problem.

Thanks

Bryan · January 2018

Hi,
please first disable all plugins and make sure you are on an admin account.
thanks

o0timbo0o · January 2018

Hi,

I've tried with all plug ins disabled, however the issue remains.

thanks

Bryan · January 2018

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

o0timbo0o · January 2018

Hello,

We got this fixed- it was to do with the PHP max VARS settings.

Thanks

Homepage won't edit- seems locked for some reason?

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