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Sorry for that, there have been some communication issues. We checked your server settings and it seems to be fine, the main issue could be the php version, try updating it. Also we did not thing about plugins, please disable all plugins and see if theme options work. thanks
yes but it was working before with same plugins and everything. suddenly it started not working. and its a online shop and i cannot turn off the plugins
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Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks
please check your email and also the spam folder, you have been answered for sure.
thanks
We checked your server settings and it seems to be fine, the main issue could be the php version, try updating it.
Also we did not thing about plugins, please disable all plugins and see if theme options work.
thanks