Missing audio on Mobile/tablet

alexanderkryger · February 2018

I have a video MP5 on my frontpage, i have the video in Revolution slider. The video works just fine on the laptop, but the audio missing on mobile/tablet. How can i add the audio also on mobile and tablet?

Bryan · February 2018

Hi,
this could be the video settings in the slider but it could also be that mobile devices do not play video sound as background.
The best way would be to ask the plugin authors.
thanks

alexanderkryger · February 2018

Your license does not work to ThemePunch support. Please help

Bryan · February 2018

Please send a link to this page so we can check it out.
thanks

alexanderkryger · February 2018

You can se the problem here: http://smertefribevaegelse.dk

Bryan · February 2018

We have researched this issue and it seems that autoplaying videos and videos used in sliders have disabled the option to play sound on mobile devices. This is not there related and we really cannot do anything about it.
thanks

Missing audio on Mobile/tablet

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