can`t save muffin options

duett-design · February 2018

hi guys,

i cant save muffin options. for example i try to change the color and it doesnt changes.

please help

duett-design · February 2018

hello?

Bryan · February 2018

Hi,
is it only the colors or is it other options as well?
thanks

duett-design · February 2018

colors and fonts

Bryan · February 2018

What about logo, style and header styles? Do they take place?
Please send a link to this page.
thanks

duett-design · February 2018

www.dufour-aerospace.com

can i send you the login data private?

Bryan · February 2018

The link you sent us does not show any trance of betheme. It is just bootstrap.
thanks

duett-design · February 2018

hey guys,

still the same troubles:

in muffin options i cant save the font-size and the colors. all other things of the muffin options are changeable.

what can I do? do you need my wp-login?

thanks!

Bryan · February 2018

Can you please send a link to this page that is made with betheme,
this is not betheme: www.dufour-aerospace.com
thanks

duett-design · February 2018

yes its the betheme!

here is the link: http://dufour-aerospace.com/

Bryan · February 2018

Can you please explain which colors and font sizes are not changeable?
Give an example.

duett-design · February 2018

ALL font-sizes and all colors are NOT changeable in the muffin builder.

you need access to take a look???

duett-design · February 2018

hey guys,

i need to solve this problem asap.

for me the most important now is to change the font-sizes in the muffin options. i change the sizes and save them but nothing happens.

please take a look asap because this website has to be released.

THANKS!

Bryan · February 2018

You can send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

duett-design · February 2018

ok send it. thanks!

Bryan · February 2018

It looks like your server is limited, when I disable all of your plugins then the options work fine.

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file. For more details about the file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

rodrigoagenciaponche · February 2018

I having the same problem, i cant do anything in theme opcions

duett-design · February 2018

hey guys here is it:

http://dufour-aerospace.com/phpinfo.php

now?

thanks alot!

rodrigoagenciaponche · February 2018

in muffin options i cant save the most of the options.

http://mottadermatologia.com.br/

duett-design · February 2018

hey guys i really need to come forward. please resolve this problem.

thanks alot!!

Bryan · February 2018

rodrigoagenciaponche
Please also send a link to the phpinfo file. Also try to disable all plugins and check the options again.
duett-design
1. Disable suhosin script
2. Update PHP version to 7.0
3. Increase max_input_vars to 5000 at least and try to increase the memory_limit as well (not it is 128mb but if you have a lot of plugins then it might be not enough)
You will have to contact your hosting provider for that.
thanks

duett-design · February 2018

hey guys,

my provider can not help in this case. what can i do now??????

duett-design · February 2018

i have speaked again with my hosting provider and they say:

1. Disable suhosin script: there are four different options of suhosin scripts. they have to know exactly what its about.
2. done
3. done

thanks

duett-design · February 2018

i will send you login data for my hosting provider via contact email. please resolve this problem.

duett-design · March 2018

hey guys whats up now??

Bryan · March 2018

Sorry but this is your server issue and it is not theme related, the support does not include setting up your hosting enviroment. Your server is very limited and we doubt that they will change it. It is probably cheap and you will have to buy a better server.

We checked your phpinfo again and nothing has changed, the settings are still the same.

duett-design · March 2018

ok done. it works now.

puuuhhh what a way!!!

can`t save muffin options

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