ZipArchive issue

Hi - i can not update the theme or bakery builder and am getting this error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. I did contact the hosting company who said that they have zip, bzip and gzip but WILL NOT be able to install ZipArchive on their server.  Below is a view of what I am seeing in the system status. How I can update the theme?
  • ZipArchive 

    ZipArchive is required for pre-built websites and plugins installation. Please contact your hosting provider.

  • PHP Memory Limit  3 GB
  • PHP Time Limit  180
  • PHP Max Input Vars  5000
  • Server Info Apache
  • MySQL Version 5.5.59
  • PHP Version  7.0.28
  • PHP Memory Limit  3 GB
  • PHP Time Limit  180
  • PHP Max Input Vars  5000
  • WP Max Upload Size 1,000 MB

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.