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ZipArchive issue

2TD2TD
in Theme support
Hi - i can not update the theme or bakery builder and am getting this error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. I did contact the hosting company who said that they have zip, bzip and gzip but WILL NOT be able to install ZipArchive on their server.  Below is a view of what I am seeing in the system status. How I can update the theme?
  • ZipArchive 

    ZipArchive is required for pre-built websites and plugins installation. Please contact your hosting provider.

  • PHP Memory Limit  3 GB
  • PHP Time Limit  180
  • PHP Max Input Vars  5000
  • Server Info Apache
  • MySQL Version 5.5.59
  • PHP Version  7.0.28
  • PHP Memory Limit  3 GB
  • PHP Time Limit  180
  • PHP Max Input Vars  5000
  • WP Max Upload Size 1,000 MB

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