Upholsterer Theme pre-built install does not import properly!!

Comments

• Bryan

  March 2018

  Hi,
  
  Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
  
  Notice!
  1. If you are chatting with support via email, please do not post here.
  2. Attach your license key and the WordPress admin login credentials.
  3. Send a link to this discussion, so the email support knows where to look.
  
  Thanks

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• RedTail

  March 2018

  Ok, I have created and sent the file as requested. Please send a prompt reply as I wish to get this website completed asap. Thanks!
• cassia_ro

  March 2018

  I'm facing the same problem as you do. Any update / fix for that?
  
• Bryan

  March 2018

  cassia_ro
  Please follow the same steps as presented above.
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• RedTail

  March 2018 edited March 2018

  I was 100% UNABLE to import ANY pre-built website onto my host server at WP Engine. So I imported it onto a local server Wordpress installation and then migrated the site to my WP Engine host. That worked. The issue is that you need to get your host to allow these 2 server changes:

  
  

  - max_input_vars variable is set to 1000 while should be minimum 5000 or even 10000 (depends how large pages you are planning to build)

  - max_execution_time is 60 right now while should be minimum 180