Update failed
Hello dear Team
I just went online last week with our website. Thanks a lot, your theme is great and the forum helped me a lot to create my first webpage ever.
My problem is, that I'm unable to do any updates, neither the plugins, nor the betheme itself. The theme is registered with the code.
https://kesslerauktionen.ch/
Btw: Another problem, when I post the website on facebook, there is a little text with some mistakes in the text. How am I able to delete this? It's not made in the wordpress programm? Does anybody know where that text came from?
Thanks a lot!
I just went online last week with our website. Thanks a lot, your theme is great and the forum helped me a lot to create my first webpage ever.
My problem is, that I'm unable to do any updates, neither the plugins, nor the betheme itself. The theme is registered with the code.
https://kesslerauktionen.ch/
Btw: Another problem, when I post the website on facebook, there is a little text with some mistakes in the text. How am I able to delete this? It's not made in the wordpress programm? Does anybody know where that text came from?
Thanks a lot!
Comments
the text on facebook share is most likely the meta description in theme options>SEO.
Please disable all plugins and then try to run updates, what errors are you getting?
thanks
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Betheme (1/1)
Downloading update from http://api.muffingroup.com/theme/download.php?code=xxxxx.....
Unpacking the update…
Installing the latest version…
Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Disabling Maintenance mode…
All updates have been completed.
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
thanks
They didn't told me that this could be a problem with the licence afterwords, but I guess they didn't know that at all.
When I try to derigister now, I'm not able to do it. It tells me, that I have to delete the whole thing.... Even if I would buy a secound licence, I'm not able to insert the new one. What can I do about this?
Please contact us thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
We will check that key for you. Explain your issue in the message.
Notice!
Please attach your license key in the message.
thanks