Not able to install prebuilt Plugins

narveersingh726 · March 2018

Hey Sir,

I am Not able to install prebuilt plugins specially Layer Slider, Slider Revolution and Visual Composer.

This is the Error Coming When I am trying to install.

"Downloading installation package from http://api.muffingroup.com/plugins/download.php?code&plugin=js_composer…

Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"

Hope, this issue will be resolved as soon as possible.

Thanks In Advance

Bryan · March 2018

Hello Sir,
please contact your hosting provider and make sure that CURL is installed on your server.
thanks

narveersingh726 · March 2018

I contacted with hosting provide and they told me that "CURL is already installed on the server"

Bryan · March 2018

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

Not able to install prebuilt Plugins

Comments