Muffin Builder Not Functioning Properly

jesconi · April 2018

Hey All,

I'm running into an issue on where I try to add an element, and when I save it or update it, Muffin builder decides to create a new section/wrap and not display it properly. It was working fine, then as I was adding or creating sections on the website, it just stopped working. (primarily the "contact/contact form7")

I've attached a "before save" and "after save" image to hopefully help.

So I have the form/section created here: https://imgur.com/a/l8lpcMn

And when I hit save, it doesn't display properly and the muffin builder automatically puts it like this: https://imgur.com/a/fjJSwmE
All the content in the previous "column" section is also removed.

website: mobilevets.ky (currently using under construction splash screen though.

Any thoughts?

Best Regards,

jesconi · April 2018

I've deleted some if the "sections" that were hidden that I currently wasn't using to rectify the issue temporarily, is there some setting that may need to be adjusted to prevent it from happening again?

Bryan · April 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

Muffin Builder Not Functioning Properly

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