Need to switch domain names on license

ButterflyHerder · April 2018

Hi there -

My client just decided to change his domain name. The BeTheme is still installed, but it's not recognizing the new domain name as being the licensed domain. So, I can't do any updates to my theme or its plugins.

Can you change the domain name in my record?

OLD DOMAIN: WilliamHung.net
NEW DOMAIN: WillHung.com

PURCHASE CODE: c5081578-fb3e-462f-a326-654

Bryan · April 2018

HI,
you can use this tool:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
Or just deregister the theme and register again.
thanks

ButterflyHerder · April 2018

I tried both of those options, but it didn't work. It just keeps telling me that the theme is registered to a different (the old) domain.

Help?

Bryan · May 2018

Send a message with your license key and explain the issue via email. You can send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Need to switch domain names on license

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