i can upload the theme from wordpress i must do it by ftp.

Comments

• Bryan

  February 2018

  Hi,
  it is often caused by limits on the server, you would have to contact your hosting provider with this issue.
  If the upload by FTP works then it is fine. To be honest, it is the best method.
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Ibantxillo1

  February 2018

  yes its the best method, but the updates will be make by de client. You understand the risks? jeje

  [sorry my english] i tell to my hosting and their sais all ist ok in servers. 
• Bryan

  February 2018

  What else would they say, typical hosting answer
  Please tell us what problems occur when you udate via wordpress, send some screenshots.
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Ibantxillo1

  February 2018

  the error is given when the package is decompressed. When there is an update, you press the button, the process begins and at a moment it says that an error has occured and that it has been impossible to decompress the package.

  
  

  I kown the hosting answer. do kown a namecheap hosting? that is election of client, yand i thing there is not a good hosting but i dont kown..
• Bryan

  February 2018

  You would have to show us the exact error message. Do you have it?
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Ibantxillo1

  May 2018 edited May 2018

  here is the error:

  
  

  https://we.tl/LRmkAP3b2j
  

  
  

  
  

  
  
• Bryan

  May 2018

  Sorry but we do not understand it, it would have to be in english.
  Try to disable all plugins first.
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Ibantxillo1

  May 2018

  i cant. the picture send me the hosting (yo can write in google translator the problem)

  
  

  try to dissable all plugins its not a solution. this step i cant sen to my clients. 

  I need solution for this or i will be change the theme for my works
• Bryan

  May 2018

  This message could mean that your license key is used on more than one domain.
  Please use this tool to manage your license keys:
  http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  
  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Ibantxillo1

  May 2018

  i have three licenses. 

  I use these theme for a three clients. 
• Bryan

  May 2018

  Please use the tool we provided. You will see where those licenses are installed.
  Try deregistering/registering the license on that theme again.
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next