Client accidentally updated theme which lost me all my edits.

studio-stekker · May 2018

I'm building a website for a client of mine. I gave someone access to edit the pages, however that person updated BeTheme, which caused me to lose all my customization. I know now that I should have used a child theme, so there is a two way blame here. But is there a way I can get those files back? It's about two months of work. I updated for example the PHP in the theme header, and the shortcodes heavily. Please tell me it's not all gone.

gidf312 · May 2018

Just saw ur post by chance, i dont work for betheme just another user. I would look for backups, hosting provider often have autobackup feature which can be accessd trough the login area of the hosting package. There u could try to get the themes folder back. But u should hurry becouse my hoster for example has only the last 7 days in the backup.

Bryan · May 2018

studio-stekker

gidf312 suggested. Look for a backup from your hosting provider and remember to use a child theme in the future

thanks

studio-stekker · June 2018

@gidf312. Why, thank you! You were right.

Client accidentally updated theme which lost me all my edits.

Comments

This website uses cookies