Had to wipe the website and start over

janell · June 2018

Hi,

I had a major glitch with my website and had to create a new database and delete WP & the theme and then reupload Wordpress and reupload BeTheme. Now it is telling me "Purchase code already used. Please deregister purchase code and remove theme folder on: 192.185.199.45". It is not another website, it is the SAME website on the same server/IP. I can send you my Purchase Code, but I need to make this happen now. I had no idea that when I wiped the server that the theme would be a problem. Please let me know what I can do. I ALWAYS buy a new theme for each website I design and never "reinstall!"

Thanks,

Janell

Pablo · June 2018

Hi,

Please use this tool to deregister old website.

http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

Thanks.

janell · June 2018

Nevermind, I redid the link above after it told replied "Purchase code already used. Please deregister purchase code and remove theme folder on: 192.185.199.45". So I just tried it again and it DID allow me to deregister and I just successfully reregistered it on the site.

Thanks,

Janell

Had to wipe the website and start over

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