Problem in using GALLERY IMAGE

MumbleiDeas · June 2018

When I try to add images to the Image Gallery Item in the Muffin Builder, nothing happens.

Here the steps:

1. Add item 'Image Gallery'.

2. At 'Image Gallery', select 'Browse'.

3. Select a number of photo's in the library and select Add Images.

Nothing happen, no images are displayed or visible in the Builder.

Could u help me? Thanks!

Pablo · June 2018

Hi,

Isn't there any content?

http://prntscr.com/jv9xrf

Thanks

MumbleiDeas · June 2018

Hi Pablo, thanks for the reply.

Unfortunately no, no content preview inside

Pablo · June 2018

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

MumbleiDeas · June 2018

Ok, thanks for the reply...not it works! So Strange, but good.

Diabolo-Mox · September 2019

That's exactly the Problem, i have with our site. 1 week ago the image Gallery of the muffig builder would behave like described above. Then it suddenly worked again. Now it won't.

https://restaurant-ol.de

Do you need a temporal LogIn for my Wordpress-panel?

Pablo · September 2019

Diabolo-Mox,

Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.

Thanks

Diabolo-Mox · September 2019

Hello Pablo.

I disabled all PlugIns and cleared the cache.

Unfortunately issue still remains..

Thanks

Pablo · September 2019

Diabolo-Mox,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · September 2019

Diabolo-Mox

Please update your theme to the latest version first.

We'll take further investigation after that.

Be sure that your WP is up to date and PHP version is 7 or higher.

Thanks

Diabolo-Mox · September 2019

Theme Update is not working.

Always responds:

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Pablo · September 2019

Diabolo-Mox, this message could mean that your license key is used on more than one
domain. Please use the license manager to handle your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered
on a single domain, then please disable all of the plugins and
deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key
is still claimed - deregister it, if it’s not, register it again on your
domain (through the BeTheme > Dashboard) and try to update your
theme/plugins couple of times (usually it pass after 2-3 attempts) -
remember, all of the plugins have to be disabled.
thanks

Diabolo-Mox · September 2019

thanks. I'll try it this way.

Diabolo-Mox · September 2019

Thank you.

Now it's perfectly working again. Thanks for your advice...

Problem in using GALLERY IMAGE

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