Content Disappearing?

Business101Hull · June 2018

Hi there,

I just wanted to ask if you would be able to take a look at my website. (https://www.ourkingswood.co.uk/)

If you head to the Business Directory and go on any page (Childcare, Cleaning Services etc.) you can see that each page is built in the same way following the same style and same elements.

However, on Pet Services (https://www.ourkingswood.co.uk/business-directory/pet-services/) - when I add a new business, the one at the bottom of seems to either disappear or not become full width or the image disappear.

I have tried cloning the above wrap. I have tried deleting the elements and re-adding and re-writing the content and still it does not seem to work. Also, I always click for the wrap to be full width, I click update and view the page and it looks the same. I go back into the wrap and the 'Full Width' has been unticked.

I have also updated Betheme to the latest version and still no luck.

I would be grateful if you could have a look into it and help me out somehow.

Thanks

Pablo · June 2018

Hi,

Please take a screenshot of System Status in BeTheme Options and post it here.

Thanks.

Business101Hull · June 2018

Here you are - https://justpaste.it/7113q

Thanks!

Pablo · June 2018

Please contact your hosting provider.

Tell him to increase your PHP Max Input Vars to minimum 5000

and PHP Time Limit to 180

Thanks.

Business101Hull · September 2018

Hi there,

Working on a new website and seem to be having the same problem.

If you look at https://www.rowleymanor.com/whats-on/bonus-arena-hull/ and head straight to the bottom - you can see that it's not full width like the one above.

Every time I click 'Full-Width' and click save, it ignores it. It wont clone anything either.

I have completed the above and increased every level rapidly and still won't work.

Any help with this?

Pablo · September 2018

If your page have a lot of content, you have to have bigger amount of PHP_Max_Input_Vars

Try to avoid that long pages.

Tell me, can you still clone this rows?

I mean, if you cannot insert more items on this page, It means, that you have to increase it to bigger value.

Thanks.

Business101Hull · September 2018

I can clone it, but when I save it and go to view the page it isn't cloned and I go back to the backend and its not cloned there either.

Here is what I have done:

max_input_vars
= 25000;

max_execution_time
= 900;

and that still doesn't work

Pablo · September 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

Content Disappearing?

Comments

This website uses cookies