Unable to update BeTheme to latest version

alexinsidemedia · July 2018

Hello,

I've been trying for a few months to update the theme to the latest version and despite numerous calls with my hosting company to adjust the php settings I'm still getting error messages see attached screen shot.

Here is a link to the phpinfo file: http://www.altus-pcb.com/phpinfo.php

Here is the screenshot with error: https://imgur.com/a/WDhepok

I can also send an admin login if you need it.

Please help me update this theme, and also Layer Slider if possible as I think it's bundled with the theme.

Thank you!

Alex

Pablo · July 2018

Hi,

Please disable all the plugins before update.

If this won't work, you key could be used in more than one domain.

Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

alexinsidemedia · July 2018

Thank you, doing both the things you suggested worked.

Best,

Alex

Unable to update BeTheme to latest version

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