How to deregister purchase code?

prventure · June 2017

Hi,

I would like to deregister purchase code. How can I do it without wordpress installed on registered domain (I testet beta betheme 20 and deleted subdomain after tests withoud deregister)?

Bryan · June 2017

Hi,
We deregistered you manually. We used your user name.
thanks

prventure · June 2017

Thanks, it works now

rishabgoyalcp · July 2017

I would like de register be theme from my website register it again. please guide us.

Bryan · July 2017

Hi,

Log in to your dashboard, select Betheme and then click the big blue button that says : Deregister theme

thats it

fontes00 · July 2017

Hi,

I would like to deregister purchase code. Can you do that manually for me?

Bryan · July 2017

Hi,
why cant you deregister it yourself, you have the option to deregister.
thanks

fontes00 · July 2017

Because we changed the host and DNS of this site (www.petitchateau.com.br), and now we don't have the access anymore, just the FTP access of this host. I'll build the site in other host and DNS again, but now the template is registered and I can't deregister. I already erased the Betheme files of the old host, and I installed in the new host. Can you deregister this code for me?

Bryan · July 2017

please send this request privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

hadisawan · July 2017

Have downloaded the command and enter the code and have to reinstall completely wordpress.

purchase code but it is the same domain therefore I can not install themes

hadisawan · July 2017

Have downloaded the command and enter the code and have to reinstall completely wordpress.Habe bethem reinstalled and me it shows that I already use the purchase code but it is the same domain therefore I can not install themes

Bryan · July 2017

Probably because the code is used somewhere else, please deregister the code on other websites.
thanks

louishauger98 · September 2017

Can you deregister my purchase code too because I have no possibility to go to my old WordPress account.

Bryan · September 2017

Hi,
All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
thanks

bybayezit · October 2017

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545}

I bought betheme for geekdmg.com. I want to cancel the license at geekdmg.com because I will use another site

I can not make a deregister because btheme tab is not visible

how can i do it?

thanks

Bryan · October 2017

@bybayezit
Hi,
All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
Please attach your license key in the message.
thanks

davidlitz · October 2017

How long will it take for a response I submitted a request an hour or two ago

regalis · October 2017

I have sent you a message on TF regarding the message "Purchase code already used. Please deregister purchase code and remove theme folder on...."

I had just renamed the old folder where this theme was installed and it has stopped working.

Please help me resolve this asap.

Bryan · October 2017

davidlitz
You can read in our support info at themeforest that we respond from 1-24h
regalis
If you rename the theme folder on a live server, the theme will not work.

iJoseCorreaInc · November 2017

Hello,

I would like to cancel the registration of the purchase code. How can I do it without wordpress installed in the registered subdomain without canceling the registration?

Apple_Lime · November 2017

Could you please tell me where this "big blue button that says : Deregister theme" should be'

Bryan · November 2017

Hello, yes here it is: http://prntscr.com/h9tv5t
If you have problems with deregistration please send us a message thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach your license key in the message. thanks

Pudis · November 2017

Hi, i need to deregister domain www.andresta.lt need a fresh install in same domain.

Bryan · November 2017

@Pudis

Hi,
All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
Notice!
Please attach your license key in the message.
thanks

studyoneo · July 2018

I had registered my purchase code on an other domain and although i deleted all files on that domain i can not see "DEREGISTER THEME" button on the new domain. Can you help me? Thank you... I dropped a message about the subject with the CONTACT FORM also...

studyoneo · July 2018

We should better have an account on the MUFFINSGORUP where users should register and deregister codes... Only a suggestion. Thank you.

Pablo · July 2018

studyoneo

Please disable all of the plugins first and try again.

Thanks

subitstudio · May 2019

I cannot deactivate it either, even after removing the WordPress installation which did hold BeTheme.

Pablo · May 2019

subitstudio

If you are having issues with deregistering your license key, want to
manage your license key or most important, you want to deregister a
website that has been removed without deregistering it first, head to
this topic:
https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

There you will find instructions and a link to our license tool.
thanks

How to deregister purchase code?

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