Cannot Update New Revolution Slider

tstrampfer · June 2018

I've tried to follow the advice given by Theme Support but this newer version of Revolution Slider. I don't know where I would find the revslider.zip to update via FTP (cannot update manually through WP dashboard - no option). Can you please help me update this plugin? It's causing a conflict with Parallax backgrounds (and plus I'd like to know how to update this plugin). Note that I have read tickets from other individuals that describe an update button on Revolution Slider (on WordPress Dashboard) that will give me the zip file to update via FTP - but the update button does not offer any file. I cannot find the zip file in the Downloadable files from Themeforest either.

Thanks in advance,

Tim

Bryan · June 2018

Hello Tim,

please install the plugin via betheme>install plugins in your wordpress admin dashboard.

We no longer add the plugin files to the package.

thanks

jonathantower · June 2018

The slider won't update via the 'install plugins' screen.

Pablo · June 2018

jonathantower

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

Josee_Tremblay · August 2018

Hi! I have the same message, and I am using the key only on this domain. I need help. thanks.

Pablo · August 2018

Please disable all of the plugins, clear the cache

and check again.

Thanks.

Cannot Update New Revolution Slider

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