Unable to create Mega Menu

cshaffstall · August 2018

I have read your documentation and it does not adequately explain how to get Mega Menus working. The documentation further instructs to download an XML file in order to see how you have done this. I have reset my WordPress database and installed the BeShop theme, which shows a Mega Menu in the preview, but does NOT include a Mega Menu in the demo. I need help setting this up—from where can I get it?

cshaffstall · August 2018

I have now installed two different shop demo sites, both showing a Mega Menu in the demo, and neither showing a Mega Menu when installed. Please help!

Pablo · August 2018

Hi,
We are currently making new documentation for BeTheme.
Which documentation did you read?
https://themes.muffingroup.com/betheme/documentation/#menu

This link should help you, there is an instruction how to make it.

Also, be sure that your theme is up to date.

Thanks.

cshaffstall · August 2018

My themes are up to date on all sites. I have read this documentation, but the Mega Menu does not work. If I could import an example, I'm sure I could figure it out, but the two shop themes, which show a mega menu in the demo, do not produce a Mega Menu when imported.

cshaffstall · August 2018

As you can see in this screen shot, there is no option to activate Mega Menus.

https://drive.google.com/open?id=187SAXsBhSbtBYKv86t-1WiYOAzHg3Gmi

Pablo · August 2018

I do not have access to see this screenshot.

Tell me, do you use a Child theme or Parent?

If Child, please change it to parent and try again.

Disable all of the plugins too.

Thanks.

cshaffstall · August 2018

I have changed the settings for the link and captured it again:

https://drive.google.com/file/d/1L9YUpf6QOe_0y4XSiSLE1YKhlogi-T9p/view?usp=sharing

I have switched to parent theme and disabled all plugins. There was also a new update to the theme, which I have installed. There is still no Mega Menu option.

st025 · August 2018

Hello,

Just in case this is still open. I was also searching to find where is the mega menu setting and i just found it. In my version of the theme it is under the Theme options->Global->Advanced: Header 'Theme Functions' and the last choice in this set of field selections.

Hope this helps

st025 · August 2018

Sorry guys, I thought this was the above path was the setting that would enable it but from what i see it is the setting that will disable it. I also cannot see the mega menu when I go to the apperance->options. I also cannot see the menu title field and i have updated the theme to its latest version...

cshaffstall · August 2018

Thanks for pitching in. Good to know I'm not the only one.

Bryan · August 2018

If you both have the same problem please do this:

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

cshaffstall · August 2018

This seems like a highly un-secure method for providing this access. Wouldn't it be better to provide us with email address so we can create your user account with the WordPress interface?

Pablo · August 2018

Whole website is under secure connection (HTTPS), our link is outdated but it redirect you

to secured one.

Please, use this form to send us access.

Thanks.

cshaffstall · August 2018

I have already sent you the access. Please, this has been going on for days and I am well past my deadline. I need your help to resolve this.

Bryan · August 2018

Hello,

we suggest taking a look into theme options>global>advanced, where you disabled the mega menu completly.

cheers

cshaffstall · August 2018

I toggled that setting off and on several times in an attempt to fix the issue—but that was before the last update. I don't mind being wrong, but in this case, there was most definitely an issue. Thank you for your help.

Unable to create Mega Menu

Comments