issue with columns

redmattertech · August 2018

http://www.herbochem.com/wp-content/uploads/2018/08/1.png

hi in my home page i have associate companies section

i am duplicating that section and and adding one more same like that..

if i do that bottom elements contact form and customer logos are not visible

i dont know whats happening

is page have some length restriction..?

see this image http://www.herbochem.com/wp-content/uploads/2018/08/2-1.png

after clone footer form is not visible
please solve this issue

Pablo · August 2018

Hi,

Please disable all of the plugins, clear cache and

check again.

Thanks.

redmattertech · August 2018

when i add any column item on other pages its working fine

but issue is coming only with home page

i tried what you told
still no use

its been a week i strucked up with this issue.

please take it as serious

redmattertech · August 2018

Please look into this as soon as possible

login credentials

was here

if you add any element in home page

its not reflecting on front end and backend too...

Pablo · August 2018

Hi,

Talk with your hosting provider about increasing your PHP_Max_Input Vars to higher values.

Thanks.

redmattertech · August 2018

as you told i increased PHP_Max_Input Vars to 1000

still no use

will you please check clearly what the issue is..?

i given you admin credentials too

this issue is wasting lot time for my company ....

redmattertech · August 2018

increased PHP_Max_Input Vars to 4000

still i am facing the same issue

Pablo · August 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function inside, license key, wordpress admin login credentials and link to this discussion and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

redmattertech · August 2018

i have sent a mail with all details that you asked for
please go through that
please solve this issue as soon as possible

Bryan · August 2018

Hello,

you were supposed to send us the phpinfo file link, please do that, otherwise we cannot check your hosting settings. The problem is only related to the server settings.

From your Betheme panel we can see that your max_input_vars is set to 1000, please contact your hosting provider.

thanks

redmattertech · August 2018

i am using AWS

there is no chance to contact those hosting providers...

i added php.ini file

you can check that in filezilla

redmattertech · August 2018

will you please check once now

redmattertech · August 2018

i have added phpinfo.php file too

Bryan · August 2018

I think you do not understnd the phpinfo file. It is a file, with a PHP fuction that reads the server settings.

You cannot open the file from the FTP but you have to enter it from a link, so the function executes and you get full report of the page. So we will need the link.

It should look like this:

http://www.herbochem.com/phpinfo.php

But this does not work. Place the file in the root of your hosting.

redmattertech · August 2018

will you please check this link

http://www.herbochem.com/PHPINFO.php

i saved my file with capital letters

i thinks its working..

let me know anything issue..?

Pablo · August 2018

redmattertech

Please talk with your hosting provider.

Tell him, to increase PHP_Max_Input_Vars to minimum 5000

Thanks

issue with columns

Comments

This website uses cookies